Guidelines for Protection of Private Information by JTB Global Marketing & Travel Inc.
As a member of the JTB group, we have established our corporate credo of helping to create a peaceful and richly satisfying society by bringing together people of different regions and nations.
Based on this credo, our guiding principle as a DMC for Japan and Asia is to increase our corporate value through constant reform of our operations and providing the best corporate MICE, SIT, and package tour products, services, and solutions designed for overseas clients by applying know-how cultivated over years of experience as well as constantly striving to provide the ultimate in customer satisfaction. At the same time, we are committed to open and fair corporate activities and treat the confidence placed in us by our customers, business partners, and society with the highest level of importance.
For the actualization of such credo and philosophy, we think that it is an indispensable requirement to securely protect personal information of all the people that are related to us, including our customers. Therefore, we will take the following measures.
- We will prepare the personal information protection management system that conforms to the JISQ15001 standard, and all our directors and employees will strictly observe it.
- We will collect, use, provide, and handle personal information in accordance with the above management system. We will legally and fairly collect such information within the range necessary to our business for use and provision within the aimed scope.
- We will take organizationally and technologically reasonable measures to prevent and correct loss, destruction, falsification, leakage, and other risks of all the personal information handled in our company, as well as illegal access to it.
- We will create a system that provides appropriate and timely responses to complaints or questions regarding the use of personal information.
- We will observe laws and ordinances on protection of personal information, guidelines, social norms, and public order and morals.
- We will constantly improve the personal information protection management system through regular auditing and checking.
April 1, 2009
JTB Global Marketing & Travel Inc.
President & CEO Saburo Fukagawa